3D Connect Service provides a secure cloud-based connection to 3D Systems service teams for proactive and preventative support, enabling better service to improve uptime and deliver production assurance for your system. With 3D Connect Service, your system will automatically send alerts to 3D Systems’ service team for immediate assistance in resolving printer-defined conditions or exceptions, solve problems remotely, pre-order parts, and schedule on-site services as required.
Note: 3D Connect Service is available on select 3D Systems printers. Please check with your 3D Systems sales or service representative for further detail on availability.
3D Connect Manage
Manage and monitor your equipment with anytime, anywhere access to your print jobs, system performance metrics and usage. View dashboards with analytics on uptime, usage, build status, material levels, performance and more for a single printer or fleet of printers, all with a secure connection and 24/7 remote access.